For many people with disability, assistive technology (AT) plays a vital role in promoting independence, safety, and quality of life. From mobility aids to communication devices, assistive technology supports people to live more freely and achieve their goals. If you’re wondering how assistive technology fits into your NDIS plan, you’re not alone. At APTOS, we help participants understand their options and navigate the funding process with confidence. Here’s what you need to know.
What Is Assistive Technology?
Assistive technology refers to any device, equipment, or system that helps a person with disability perform tasks they might otherwise find difficult or impossible. It can range from simple, low-cost items to complex, specialised systems.
Common examples include:
- Wheelchairs and walking frames
- Hearing aids and alerting devices
- Communication apps and speech-generating devices
- Shower chairs and bed rails
- Modified utensils and kitchen aids
- Smart home devices for environmental control
The key purpose of AT is to support functional independence, improve daily living, and reduce reliance on others.
How the NDIS Classifies Assistive Technology
The NDIS groups AT into four levels based on complexity and risk:
- Level 1 – Basic: Low-risk items you can buy off the shelf (e.g., non-slip mats, modified cutlery)
- Level 2 – Standard: More specialised but still low-risk (e.g., shower stools, personal alarms)
- Level 3 – Specialised: Customised or higher-cost equipment requiring professional advice (e.g., power wheelchairs)
- Level 4 – Complex: High-risk or customised technology requiring assessment, installation, and training (e.g., pressure care mattresses, ceiling hoists)
Understanding these levels helps determine what approvals or assessments are needed.
Is Assistive Technology Funded by the NDIS?
Yes—assistive technology is funded by the NDIS when it is “reasonable and necessary” to support your goals and daily functioning. To be funded, the item must:
- Directly relate to your disability
- Support you to pursue your goals
- Help you perform tasks more safely, easily, or independently
- Represent value for money
- Be recommended by a relevant professional if required
AT is usually funded under the Capital Supports budget in your NDIS plan.
Steps to Access Assistive Technology Through the NDIS
Step 1: Identify the Need
Work with your support coordinator, occupational therapist, or another allied health professional to assess your daily challenges. This step helps determine what type of AT may assist you.
Step 2: Get an Assessment or Quote (If Required)
Depending on the AT level, you may need:
- A quote from a supplier
- A functional assessment or AT report by a therapist
- A risk assessment for high-complexity items
Support coordinators at APTOS can help organise these reports and referrals.
Step 3: Include AT in Your NDIS Plan
Bring your AT needs to your planning meeting or plan review. If you already have a plan, your coordinator can assist with a change of circumstances request or apply for a light-touch review to access urgent items.
Step 4: Purchase and Set Up the Equipment
Once funding is approved, you can order the item through a registered or non-registered provider, depending on your plan management type. Some AT may require setup or training, which can also be funded.
Step 5: Follow-Up and Maintenance
Ongoing servicing, adjustments, or replacement of AT may be funded in future plans. Keep records of issues or repairs to inform future planning.
Examples of How Assistive Technology Supports Daily Life
- Mobility: A powered wheelchair enables a person with cerebral palsy to navigate their home and community independently.
- Communication: A speech-generating device helps a non-verbal participant express their needs and participate in school or work.
- Safety: A fall detection alarm provides peace of mind for both the participant and their family.
- Self-Care: A bidet system allows greater hygiene and independence in toileting for someone with limited hand function.
- Household Tasks: Smart home systems allow control of lighting, doors, and temperature via voice commands or switches.
What If the Item Isn’t in My Plan Yet?
If you need assistive technology but don’t have funding allocated in your current plan, don’t worry. You can:
- Request a plan review to include the item
- Use your support coordinator to gather documentation and evidence
- Explore low-cost options that may not require pre-approval (typically under $1,500)
The NDIA recognises that needs can change, and plans can be adjusted to reflect new requirements.
How APTOS Can Help
At APTOS, we work closely with participants, families, and allied health professionals to:
- Identify suitable assistive technologies
- Arrange functional assessments and supporting reports
- Coordinate quotes and supplier information
- Submit requests for plan reviews or equipment approvals
- Monitor progress and follow-up on implementation
Our person-centred approach ensures that your AT needs are understood in the context of your life goals, daily routines, and long-term wellbeing.
Final Thoughts
Assistive technology can be life-changing, but navigating the process can be complex without the right support. Whether you’re exploring your options for the first time or need help updating your plan, APTOS is here to guide you.
Want to explore assistive technology options through your NDIS plan? Contact APTOS today to find out how we can help.
